Ordering Gift Cards
Orders may be placed by phone, fax, email, or online 24 hours a day.
When calling: Please leave a detailed message (option #3), including your name, your organization name,
your telephone number, specific denominations requested, and your totals.
When faxing: Please fill out the master tally form completely, calculating your gross and net totals.
This way we can compare our figures with yours and verify the totals. Please call to verify that we have
received your order.
Gift cards will be sent via Priority Mail or delivery service to your organization. We will gladly overnight
your order via DHL, UPS, or Federal Express for an additional charge. All packages are shipped signature required.
Please count your cards upon receipt of your parcel, BEFORE you fill your individual orders. Any discrepancies
must be reported to GIFT CENTS SCRIP within 24 hours of receipt or it will be assumed that the order is correct
and no adjustments will be made.
A Note Concerning Ordering Times
Every effort will be made to fill orders received by 2 PM EST on that same day. Changes received after 2 PM EST
will be considered a new order and handled the next day. Once an order has been placed, we cannot accept any
additions or changes.
Back Order and Substitution Policy
Occasionally we run out of certain denominations of gift cards. Please indicate whether we should substitute
different denominations from those requested, or back order exactly as ordered. We never substitute one merchant
for another.
Paying for Your Order
Payment must be received before orders are released for shipment. Checks or ACH debits returned for insufficient
funds or bank routing changes will incur a $25.00 fee payable to GIFT CENTS, INC.
Lost or Stolen Cards
Since all gift cards are cash equivalent, GIFT CENTS SCRIP cannot accept responsibility for lost or stolen cards
after they are received by your organization.
All sales are final. |
